Data Protection
and Privacy Policy

Thank you for visiting our website. Ascending Hope Community Services (AHCS) is committed to ensuring that personal information is protected and managed in accordance with Singapore laws, international good practise and individuals’ rights. We collect and use personal information in order to help us offer individuals appropriate information on our programmes and initiatives.

 

Data Protection Policy

The Personal Data Protection Act (PDPA) establishes a data protection law that governs the collection, use, disclosure and care of personal data.

AHCS recognises that your data privacy is important to you. AHCS will maintain the confidentiality of your personal data in accordance with Singaporean data protection laws. AHCS’s Data Protection Policy aims to help you understand how we collect, use, share and protect your personal data.

 

Personal Data

In this Data Protection Policy, “Personal Data” refers to any data, whether true or not, about an individual who can be identified (a) from that data; or (b) from that data and other information to which we have or are likely to have access, including data in our records as may be updated from time to time.

 

Collection, Usage and Disclosure of Personal Data

When asking for your personal information, the AHCS is committed to the following:

  • requesting information we need and explaining why we need the information

  • securing all data we process and ensuring that only authorized personnel have access

  • only sharing the information within the AHCS and with other organisations where such sharing is necessary or where we have the individual’s consent.

 

Collection

AHCS collects only the relevant data required for the following:

  • When you sign in on our websites

  • When you register for our events or programmes

  • When you participate in our marketing campaigns

  • When you fill-up the contact us form

  • When you provide us with your details at events, campaigns and meetings

 

Usage

AHCS may use your information for the following purposes:

  • To contact you for programmes which you have signed up for

  • To inform you about programme updates

  • To respond to enquiries pertaining to our programmes

 

AHCS may use your photographs for publicity purposes on our various platforms.

We will not use your personal data for purposes other than what we have informed you or which are permitted under local laws and regulations.

We will not offer or share your personal data with third parties outside of AHCS for commercial purposes, without seeking your consent.

We will not disclose your personal data to third parties unless requested by relevant government or law enforcement agencies to comply with any laws, rules, guidelines and regulations or schemes imposed by any governmental authority.

 

Disclosure

We may disclose your data to third parties in order to facilitate our programmes and initiatives. We work closely with third parties, adopting appropriate security measures to ensure your information is protected.

 

AHCS may disclose your information for the following purposes:

If you have signed up with AHCS in our programmes, we may share your information with:

  • Government agencies which require security clearance

  • Partners assisting AHCS with logistics and programme facilitation

  • Clinics/Hospitals for medical assessment

 

We may also share information with government agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud that has already taken place.

 

 

Protection

To safeguard your personal data, all electronic storage and transmission of personal data are protected with security technologies.

 

Withdrawal of Consent, Access and Correction of your Personal Data

If you:

  • have any question or feedback relating to your Personal Data or our Data Protection Policy;

  • would like to withdraw your consent to any use of your Personal Data as set out in this Data Protection Policy; or

  • would like to obtain access and make corrections to your Personal Data records,

please contact us at admin@ascendinghope.org

 

Cookie/Tracking Technology

The Site may use technologies such as cookies and web beacons to gather information about your browsing activities. These technologies are helpful for learning about your interests and delivering content that may be of interest to you. Cookies can also help customise the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

 

Commitment to Data Security

We take the security of your information very seriously. We store your information securely and restrict access to only authorised employees, agents, and contractors who are obliged to keep information secure. All email correspondence from this site allows you to opt out of future mailings.

 

Contact Information

If you have any questions, concerns, or comments about our privacy policy, please contact us at admin@ascendinghope.org.

We reserve the right to modify this policy at any time. Any such changes will be posted.